Many times, when we have a problem with our iPhone and we go to a specialized center, the company’s solution is to give us a new phone with the characteristics of ours. According to what they always tell us, this device is completely new and the only difference is that it will not come in a box nor will it have a charging cable, since they assume that we already have the one that came in the first one we had.
This device is apparently new and has all the hardware features of a new phone; however, these devices that we receive are called ‘refurbished’ or in Spanish ‘reconditioned iPhone’.
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The characteristics of these phones are those of a new phone, but what nobody knows is that they already had a previous owner. Yes, as you are reading it, these phones are second-hand and nobody tells us about it.
The true story of these mobile devices is very similar to that of our failed phone, since, like us, other owners brought that phone with some hardware complaint. Apple, for its part, takes care of fixing it, replacing the damaged hardware and offering it as a brand new one (very rarely we are told that it is refurbished).
According to Apple, “products reconditioned Apple Certified are pre-owned Apple products that undergo a strict remanufacturing process before being released to the market.”
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This does not mean that the phone has any defects, on the contrary, this iPhone has been double checked by Apple, so it is very likely that it will not have any more problems. Finally, it should be noted that when a device is refurbished, its warranty restarts from scratch. That is, we will have one more year in case there is a defect.